How to update the moveUP app
Some devices will automatically update to the latest version of an app. But on other devices this must happen manually....
Troubleshooting
-
-
How to remove the app from your smart device
On an iPhone or Apple tablet (iOS) Touch and hold the app. Tap Remove App Tap Delete App, then tap Delete... -
I forgot my password
When you don’t know your password anymore click on “Forgot password” in the login screen of the moveUP app. Enter... -
How do I know which android version is installed on my device?
Open the “app drawer” — the entire list of apps installed on your phone. It’s almost always a button at... -
I can not submit my questionnaire: error: “the questionnaire is not complete”
This error appears when all questions are not answered yet. Most often it is the medication question that is causing... -
j’ai oublié mon mot de passe
Lorsque vous ne connaissez plus votre mot de passe, cliquez sur «Mot de passe oublié» dans l’écran de connexion de...
Need Support?CONTACT SUPPORT